If you have any questions regarding this policy, feel free to contact us at [email protected].
Depending on your use of the Chili Search website, or direct interactions with us, we collect two types of information: personal data and non-personal data.
Personal data, as defined in GDPR, or ‘Personally identifiable Information’ (PII), as used in US privacy law and information security, is any information, either alone or combined with other data, that may be used to identify, contact, or locate you as an individual. Examples include your name, physical address, company name, etc.
Non-personal data is information that cannot be used or combined with other information to identify or contact you. E.g. browser settings, search queries, and statistical data involving the use of the Chili Search website.
Different types of information are collected depending on your actions:
Let’s review each case in detail.
All communication between your website user and our server is encrypted and secured via SSL (Secure Sockets Layer).
For making your website’s content available for search, we need to send a copy of the documents you choose on your website to Chili Search servers and store/index them in our search engines.
For registering your website on Chili Search platform we get:
All communication between your website and our server is encrypted and secured via SSL (Secure Sockets Layer).
All website’s information are stored until you delete your account with Chili Search.
When you register on our website, subscribe to a newsletter or save information in your Profile, we only collect personal information that you provide us voluntarily.
By signing up for a trial period, you automatically create a user account for Chili Search, and you are asked to provide some personal information, such as your:
We use this information for the following purposes:
Once you’re logged into the Control Panel, you can manage, update, or delete your personal information under your Profile settings. If you choose to delete your account, all associated information will be erased.
What about my payment information?
All transactions are processed by our payment provider Stripe. All sensitive information, such as credit card number, expiration date, and CVC/CVV is securely provided directly to Stripe and is never saved or stored on our servers.
When browsing our site, reading our documentation or watching the video materials, you automatically send us your non personal data, such as your device’s IP address, referring website, what pages you visited, when and through which browser.
We use this aggregated, non personally identifiable data for the following purposes:
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies are small text files sent to your browser by a website you visit. These files contain information about your interaction with the site, like your preferred language and other settings. This makes your next visit easier, login faster and our site more useful to you. Cookies are important and make using the web a much smoother experience.
We use this information for the following purposes:
What if I disable cookies in my browser?
If you turn the cookie setting off, some features will be disabled. It will turn off some of the features that make your site experience more efficient and some of our services will not function properly. You will not be able to log into your control panel.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal data. All transactions are processed through a gateway provider (Stripe) and are not stored or processed on our servers.
Sharing your information
Chili Search does not sell, rent, trade, or otherwise transfer any personal data with other people/parties without your consent. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
California Online Privacy Protection Act
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the US consumer protection agency, enforces the COPPA Rule, which spells out what websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States. We understand these principles and implement them to protect your personal information. We have also updated the existing breach management and communication process to comply with GDPR.
Should a personal data breach occur and if it is likely to put our users’ rights and freedoms at risk, we will take the following responsive action:
We also agree to the Individual Redress Principle allowing you to pursue legally enforceable rights against data controllers (us in this case), if they fail to adhere to the law. You also have the ability to engage with courts or government agencies to investigate and/or prosecute any non-compliance.
If you have any questions regarding this policy, feel free to contact us.
This page was last updated on 2021-03-28